The Children of Ra team stands with the millions of affected people worldwide and in our local communities during COVID-19. We’re committed to keeping our customers safe and happy, and our eyewear community strong. Our COVID-19 FAQ page is being updated regularly, and if you have any additional questions or concerns please do not hesitate to email us, we’re here to help!
What is the situation at Children of Ra?
Our office is outside of the immediate risk zone. We are located in Montecito California, which has seen very few cases of Coronavirus so far. The office has implemented precautionary measures (disinfection, personal distance, masks, etc.) to ensure safety.
Is there any risk of Children of Ra products being contaminated?
No. The office has implemented precautionary measures for safely preparing frames for shipping. Each frame, case and cloth is placed in a UV light sanitizer and packed using gloves and masks. In addition we are shipping frames in sterilized plastic covers during the pandemic. We suggest you follow standard safe practices when receiving and opening packages and wash hands after handling mail. Importantly, the CDC (https://www.cdc.gov/coronavirus/2019-ncov/faq.html), the World Health Organization (https://www.who.int/news-room/q-a-detail/q-a-coronaviruses), as well as the Surgeon General have indicated that there is currently no evidence that COVID-19 is being spread through the mail.
Will my order be delayed?
There are currently no expected delays due to Covid-19. You will be notified via email as soon as your order has been shipped.
What is Children of Ra doing to help the humanitarian situation?
In order to help people suffering around the world with food shortages and to help the healthcare services in the US and around the world, we are making a 10% donation to a charity of your choice when you opt-in using ShoppingGives on the product page or during the checkout experience. With your purchase, you’ll help support people in need and support our global health system. You shop, we give.
What are the charities I can chose from?
Visit our: You Shop. We Give. page for more information.
We will be keeping this Covid-19 FAQ page updated, so feel free to check back later. Rest assured that we at Children of Ra are closely following the guidelines and recommendations of the WHO and Centers of Disease Control to minimize the spread of the virus. At the same time, we are as committed as ever to deliver a product that will be there for you even in rough times like these.
Updated: April 22, 2020